“Quality Cheap Hosting” is slowly becoming one of those marketing buzzwords that no one will eventually believe. Last night was an extremely frustrating, “kill an innocent looking animal” moment for me. I had time to do some things on my Web Site, did some changes messed around with copy and when the time came to view it live, guess what? My site was down. I thought well this is probably the .01% of the time when it’s down. I decided to leave it for a few hours. Tried again, it was still down.
I contact 2M Host Support on their Live Support channel and they needed a few moments to confirm that their “technicians” are working on the server. I ask for a time when the service would be back up “it will be up soon” support replies.
I had to reword my question to actually get an answer that said 30 minutes to 1 hour. Bang it was up in 45 mins.
So great, I was happy with that. I can make some changes and finally upload the small changes I’ve been making to my front end site.
I had enough time to read over and adjust some copy before it crashed again. Back over to live support, support techy says they’ll investigate and then update me on the situation. It was pretty late so I thought I’d wait a half hour and try again then. Checked my emails – no updates, checked my site. Still down. I decided to go to bed.
The next morning I woke up and site was still down. Tried to contact techy through live support – no response. After 1 hour of trying to get to my site, it managed to start working again. Maybe it really was a server upgrade or hickup which will never, ever happen again, but there have been other times when my site has been down for a few minutes at a time.
It then dawned on me, this hosting company may not be all they talk themselves up to be.
“What did you expect? it’s a $3 hosting package”
So what does that mean? I should expect server outages? I don’t have the right to expect uptime from my $3 host? I expected the hosting company deliver on the $3 hosting package because their service is sold with “Cheap prices not cheap hosting” or so their slogan says. If you can’t sustain it, don’t sell yourself to be what you’re not. It just frustrates people and make them want to drive you into the ground.
I’ll be patient for now and should things get better and this proves to be an exception, will even make a post in the future praising 2M Host. I will eat my own words and retract this post as a premature and perhaps over-reaction to what could have been an 8 hour+ down time period should the hosting stabilise.
But right now, I’m kind of nervous and frustrated. Having dealt with really bad hosts like readyhosting.com and 7host.com in the past when I was an ASP1 developer, I kind of know what headaches I’ll be getting should this hosting provider be of the same “all-talk”, “negative results” caliber.
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You get what you pay for~
Yeah, you’re right.. But I guess what’s got me rotten is that they are selling themselves off as cheap, reliable hosting.
I reckon the adopted attitude of “you get what you paid for” should be abolished from our collective psyche.
If you take that notion and apply it to our industry, I can get away with selling a buggy application for a cheap price and when things fall apart expect the client to shrug and dismiss it as “you get what you pay for”…
No wait. That already happens.
Remember that application we picked up a few months ago from Spain? That was truly “crapolla”
We dismissed that as “you get what you pay for” and the devs who were responsible for it probably sold it to other companies and made more money from people who dismissed it as “you get what you pay for”.
We could go so far as starting a scam. Create incomplete, unreliable applications, sell them for cheap and when people who buy them come and complain, we can say… “you get what you pay for” then in this scenario, they’d shrug and nod agreeably.
hi there,
Reliable hosting is hard to find. Contrary to your opinion, I’ve been with 2mhost for about 6 months and have not experienced anything you’ve mentioned here.
Give them a chance, they’ll eventually make good on it.
Nice blog by the way, you have a well defined writing style.
jh
So you don’t recommend 2mhost? Cuz i was just heading towards it
Well, I can say that for the value, they do offer a pretty good service. But that whole hook line about them being reliable is just marketing hoo ha.
They’re hardly reliable. I’ve experienced about 3-4 outages since the last time. The last one being the worst of them all – lasted a day and a bit.
But if you do not mind temporary outages every now and then, then I guess it’s fine.
I made a mistake in suggesting their services to a client of mine thinking that the worst was behind and he had trouble sporadically receiving mail from their mail servers.
To answer your question, if it’s value for money you are after, then yes I recommend them.
To their credit, they offer good support.
However if it’s reliability you are after, then perhaps you would like to keep your options open.
They seem to be trying to stablise their service, so I guess only time will tell.
I have been using 2m hosting for over three years now and have never had any serious problems!
However, the server is down right now, so I did a google search and found this post!
It’s been down for about 3 hours now which is thelongest I’ve ever been down! But hey, all servers have to be updated once in awhile! Maybe the are going to a better server!
I will continue to refer 2mto anyone looking for hosting! And thats coming from someone who’s business website has been down for three hours!